Privacy policy
Last updated 13 October 2026
This policy explains how IT Brain handles personal information in connection with itbrain.com.pk. IT Brain is a software house at 2nd Floor, A8/11, Commercial, Block H, Valencia, Lahore 54000, Pakistan. In short: we use Google Analytics to understand how the site is used, and otherwise we only receive the details you choose to send us.
What this website collects
Google Analytics. We use Google Analytics 4 to see how visitors use the site: which pages are viewed, how long visits last, roughly where visitors come from (country or city), and the type of device and browser. It uses cookies to do this. The reports we see are aggregated; we don't use them to identify you, and we don't use advertising features or sell this data. Google processes this data under its own privacy policy, and you can opt out with Google's Analytics opt-out browser add-on or by blocking cookies in your browser.
Google Search Console. We use Search Console to see how our pages appear in Google Search, such as which searches show our site. It reports on Google's search results, not on you, and places nothing on your device.
We don't use advertising cookies or tracking pixels. Your light or dark theme choice is saved in your own browser and never sent to us.
Like any website, our hosting provider may keep standard technical server logs (such as IP address, browser type and time of visit) for security and to keep the site running. We don't use these logs to identify or profile visitors.
What you choose to send us
When you contact us, you decide what to share. That includes:
- Email. Your email address and anything you write or attach, including a CV if you apply for a job.
- WhatsApp and phone. Your phone number and messages, handled through WhatsApp or your phone network under their own privacy policies.
- Contact forms. Your name, email address and the details you type in, which reach us by email so we can reply.
How we use it
Analytics data, to improve the site and understand which pages are useful. What you send us, only to reply to you, prepare a proposal, deliver the work you hire us for, or consider your job application. We don't sell or rent your information, and we don't add you to marketing lists or send promotional messages unless you ask us to.
Client projects
When you hire us, we may receive access to your store, ad accounts or business data. We use that access only for the agreed work, keep it confidential, and you can revoke it at any time.
Who can see it
Only our team, and the services that carry our communications, such as our email provider, WhatsApp, our hosting provider and Google (for Analytics and Search Console). We share information with anyone else only if the law requires it.
How long we keep it
Messages and project records for as long as we work together, and afterwards only as long as the law requires. CVs for up to two years, unless you ask us to delete yours sooner.
Your rights
You can block or delete cookies in your browser settings at any time. You can also ask us to tell you what information we hold about you, correct it or delete it. Email info@itbrain.com.pk and we'll respond within 30 days.
Links to other websites
Our pages link to other sites, including our product websites, client stores and WhatsApp. Those sites have their own privacy policies, which apply when you visit them.
Changes to this policy
If what we collect changes, we'll update this page and the date at the top first.